Privacy Policy

1. Introduction

TrainingX.AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

2.1 Personal Information

When you register for an account or use our services, we may collect:

• Name and email address
• Profile information (optional)
• Payment information (processed securely by our payment provider)
• Educational background and career interests

2.2 Usage Information

We automatically collect certain information when you use our Service:

• Device and browser information
• IP address and location data
• Pages visited and features used
• Practice session data and scores
• Learning progress and achievements

2.3 AI Interaction Data

When you use our AI-powered features, we collect the questions and requests you type, and your interactions, to provide feedback, improve our services, and personalize your learning experience.

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our Service
• Personalize your learning experience and recommendations
• Process payments and manage subscriptions
• Issue and verify certificates
• Match you with career opportunities (with your consent)
• Send you updates, newsletters, and promotional materials
• Analyze usage patterns to improve our Service
• Detect and prevent fraud or abuse

4. Data Sharing and Disclosure

4.1 Service Providers

We may share your information with third-party service providers who assist us in operating our platform, processing payments, or analyzing data. These providers are bound by confidentiality obligations.

4.2 Career Hub

If you opt into Career Hub features, we may share your verified skills and certificate information with potential employers. You control which information is shared and can opt out at any time.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication measures
• Employee training on data protection

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. We may retain certain information for longer periods as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and personalize content. You can manage your cookie preferences through your browser settings.

Types of Cookies We Use:

• Essential Cookies: Required for basic platform functionality
• Analytics Cookies: Help us understand how users interact with our Service
• Preference Cookies: Remember your settings and preferences

9. Children's Privacy

Our Service is designed to be accessible to users of all ages, including youth learners (ages 10-17). For users under 13, we require parental consent and limit data collection to what is necessary for the Service. Parents can contact us to review, update, or delete their child's information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:

• Email: hello@trainingx.ai
• Address: San Francisco, CA, USA

13. Your California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, the right to request deletion, and the right to opt-out of the sale of personal information (we do not sell your personal information).